SERVE THE CLIENT WITH A SMILE!
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New episode is here!
This week our guest was Devid Jegerson who is a Head of Customer Experience at the National Bank of Fujairah. We covered many hot topics from open innovation, digital transformation, and the customer experience in the fintech industry. Find out how the NBF with Devid at the head managed to develop an SME platform where the customer feedback was so involved that they practically asked the community to build their own platform.
Make sure to watch the whole episode and feel free to ask any questions you may have for our guest or our host.
Enjoy! #thechangevlog
